Outsunny Rattan Sofa Set 4-Seater Half-Moon (Grey, 96W x 68D x 65H cm)

What exactly is included in the Outsunny 860-081V70 five-piece set?

The set includes four individual sofa chairs each with a seat cushion, eight matching throw pillows and one semi-circle coffee table. It arrives in three separate packages and requires assembly. A user guide and instruction manual are included. The total net weight of the complete set is 47 kg.

Is the rattan natural or synthetic and does it matter for outdoor use?

The rattan used is PE (polyethylene) rattan, which is fully synthetic. This is important for outdoor furniture because natural rattan absorbs moisture and deteriorates quickly when exposed to rain and sunlight. PE rattan does not absorb water and is resistant to UV light meaning it will not fade or crack in the same way natural rattan would. It is the standard material used in quality outdoor rattan furniture.

How strong is the frame and what is the maximum weight each seat can hold?

The frame is constructed from alloy steel that has been powder coated for corrosion resistance. The steel is described as rust-resistant. Each individual seat has a maximum weight capacity of 160 kg. The coffee table has a maximum load capacity of 30 kg. The legs are designed to keep the set stable and balanced on patios and hard flooring.

Are the cushion covers removable and can they be washed?

Yes. The seat cushion covers are removable and washable. The cushions themselves are 10 cm thick foam padded. Eight throw pillows are also included. The product is listed with washable cushion covers as a special feature alongside UV-resistance and water-resistance. This makes maintenance straightforward remove the covers and wash them rather than trying to clean the cushions in place.

What are the exact dimensions of the sofa and table?

The sofa dimensions are 96 cm wide x 68 cm deep x 65 cm high. The floor to seat height is 10 cm. The coffee table measures 90 cm wide x 45 cm deep x 30 cm high. Each throw pillow measures 43 cm x 43 cm. The overall footprint of the set is approximately 96 cm x 65 cm x 65 cm.

Is this set difficult to assemble and what tools are needed?

Assembly is required and the product arrives flat-packed across three packages. A user guide and instruction manual are included in the box. The product listing does not specify an estimated assembly time or difficulty level and no specific tools are listed as required. It is advisable to have a second person available when assembling larger garden furniture sets of this type to make the process easier and safer.

What is the returns policy and is there a warranty?

Aosom UK offers a 30-day return policy. You must contact them within 30 calendar days of delivery to arrange a return, exchange or refund. If the goods are faulty within the first 30 days you can request a refund, partial refund, replacement parts or a full replacement. After 30 days and within 6 months of delivery, replacement parts or a full replacement may be available if a fault is found. Aosom UK reserves the right to charge a return shipping fee on non-warranty returns. No specific product warranty period beyond these terms is stated on the product page. Photographic or video evidence of any fault may be required.

What delivery options are available and are there any geographic restrictions?

Free UK mainland delivery is included. Orders to Northern Ireland will incur a courier fee. Due to Brexit trade rules Aosom UK is currently unable to send some products to Guernsey (GY) and Jersey (JE) it is recommended to check with their customer service team before ordering to these locations. For Republic of Ireland orders you should order via aosom.ie. Aosom UK also offers an on-time delivery guarantee if your order arrives later than the promised delivery window they will offer an additional discount on your next order.