Outsunny 10-Piece Rattan Corner Sofa Set (Grey/Dusty Blue, 9-Seater)

How many pieces and seats does the Outsunny 860-014 set include?

The set contains 10 pieces in total: 3 corner sofa seats, 3 armless sofa seats, 3 footrests and 1 coffee table. When fully assembled it seats 9 people. All seating pieces come with cushions you get 7 seat cushions, 7 back cushions, 3 footrest cushions and 4 decorative throw pillows included in the box.

What is the rattan made from and why does the 8mm thickness matter?

The rattan used on this set is synthetic PE (polyethylene) rattan, not natural rattan. PE rattan is weather resistant and will not crack or split the way natural rattan does outdoors. The weave on this set uses 8mm PE rattan strands, whereas most comparable sets use 6mm. The thicker strands make the weave more robust and less likely to deform or break under regular use. The rattan is also described as fire retardant.

Is the set fully waterproof?

The PE rattan and powder-coated steel frame are weatherproof and UV resistant. However, the cushions are not fully waterproof. The product listing explicitly states the cushions should not be left out in bad weather. It is advisable to store the cushions indoors or in a weatherproof storage box when rain is expected. The product is listed as "Is waterproof: No" in the specifications.

What are the dimensions of the table and sofa pieces?

The coffee table measures 120cm long x 68cm wide x 73cm high. Corner sofa sections are 68cm wide x 68cm deep x 64cm high. Armless sofa sections are 60cm wide x 68cm deep x 64cm high. Each footrest is 44cm long x 44cm wide x 30cm high. The seat depth is 58cm and the seat height from the floor is 33cm. The backrest measures 58cm wide x 31cm high.

How is the set delivered and do I need to be home?

The set is delivered via a Pallet Network service. Delivery is typically 2 - 3 working days from when the courier books in your order. The courier will contact you to arrange a delivery slot so you must provide a valid phone number when ordering. The driver cannot carry the goods into your property or assemble the set. You should have someone available to help move the packages on delivery day as the total weight is 91.5kg across 5 packages.

Does the set require assembly and how complex is it?

Yes, assembly is required. The set arrives in 5 packages and an instruction manual (referenced as User Guide 860-014) is included. The modular sofa design means the sections connect together rather than requiring complex construction. The table and footrests are separate pieces. No tools are provided by the courier and the driver will not assist with assembly. It is recommended to have at least two people available when assembling due to the size and weight of the pieces.

Can the cushion covers be washed?

Yes. All cushion covers have zip fastenings so they can be removed from the cushion pads and washed separately. The covers are made from polyester. The cushion pads themselves are 10cm thick. Back cushions measure 58cm x 31cm x 10cm thick. Seat cushions are 58cm x 58cm x 10cm thick. Footrest cushions are 40cm x 40cm x 10cm thick. Throw pillows are 40cm x 40cm. The care instruction for the rattan frame is to wipe with a dry cloth.

What is the returns and warranty policy for the 860-014?

You can contact Aosom UK within 30 calendar days of delivery to return, exchange or request a refund. If the goods are faulty within the first 30 days you can request a refund, partial refund, replacement parts or a full replacement. After 30 days and within 6 months of delivery, replacement parts or a full replacement may be offered if available. Aosom UK reserves the right to charge a return shipping fee on non-warranty returns. Photographic or video evidence of any fault is required. Aosom UK customer service can be reached on 0800 240 4050 or at [email protected], Monday to Friday 9:00 - 17:00.